Why It Pays to Buy GM

When you buy a Chevrolet from Findlay Chevrolet in Las Vegas, the relationship does not end when you drive off the lot. General Motors backs every vehicle with ownership programs designed to protect your investment long after the paperwork is signed, and the GM customer satisfaction program is one of the most practical benefits most buyers never know about until they need it.

What the GM Customer Satisfaction Program Actually Is

The GM Customer Satisfaction Program is a voluntary GM-initiated service action that addresses specific vehicle conditions outside the scope of a traditional safety recall. When GM identifies a trend affecting reliability, comfort, or long-term performance, they launch a program to fix it at no charge to you. Parts, labor, and software updates are all covered.

How It Differs from a Recall

A safety recall addresses a direct safety hazard and is required by law. The GM Customer Satisfaction Program is a separate, proactive category GM uses to stand behind their vehicles on quality issues before they become bigger problems. Both are handled by factory-trained technicians using genuine GM parts, and neither costs you a dime.

How to Find Out If You Qualify

Check your eligibility through the myChevrolet app or by visiting the myChevrolet website with your VIN. Every service visit at Findlay Chevrolet also includes a courtesy scan for all open recalls and active Customer Satisfaction Programs. If something is outstanding on your vehicle, we find it and fix it.

Come Visit Our Team at Findlay Chevrolet

Our team at Findlay Chevrolet has earned the GM Dealer of the Year Award for 12 consecutive years, and taking care of every open program on every customer vehicle is part of how we earned it. Stop by and let our team make sure your Chevrolet is fully covered.